Wednesday, 19 October 2016

Tuesday, 18 October 2016

What is the difference between Data files and Log Files in Sql Server?

Data files(.mdf and .ndf)
Data files contain data and objects such as tables, indexes, stored procedures, and views.

Type of Data files

  • Primary data file- The primary data file contains the startup information for the database and points to the other files in the database. User data and objects can be stored in this file or in secondary data files. Every database has one primary data file. The recommended file name extension for primary data files is .mdf.
  • Secondary data file- Secondary data files are optional, are user-defined, and store user data. Secondary files can be used to spread data across multiple disks by putting each file on a different disk drive. Additionally, if a database exceeds the maximum size for a single Windows file, you can use secondary data files so the database can continue to grow. The recommended file name extension for secondary data files is .ndf.

Log files(.ldf)
The transaction log files hold the log information that is used to recover the database. There must be at least one log file for each database. The recommended file name extension for transaction logs is .ldf.

What is the difference between Master, MSDB,TempDB and Model Databases?

Master Database: Records all the system-level information for an instance of SQL Server. It store all of the logins, linked servers, endpoints, and other system-wide configuration settings. The master database is also where SQL Server stores information about the other databases on this instance and the location of their files.

MSDB Database: Is used by SQL Server Agent for scheduling alerts and jobs.

TempDB Database: The tempdb system database is a global resource that is available to all users connected to the instance of SQL Server and is used to hold the following: Temporary user objects that are explicitly created, such as: global or local temporary tables, temporary stored procedures, table variables, or cursors.

Model Database: The model database is used as the template for all databases created on an instance of SQL Server. Because tempdb is created every time SQL Server is started, the model database must always exist on a SQL Server system.

Monday, 17 October 2016

Thursday, 13 October 2016

Top 50 APPIAN BPM Tool Interview Questions with Answers

Hey Developers today good news for you is that if you are preparing for BPM tool and make your career in it, then you are lucky, because you can crack interview easily, and the most favorable thing in this is that you have very less competitors these days in market, because very less resource are available in market these days. So if you are preparing for it then company will take you easily if you have some knowledge about it.
Here we come with top BPM(Business Process Management) Interview Questions for freshers as well as experienced, as you know BPM tools now on demand in market there are many tool available in market and continually becoming famous.
Like PEGA BPM, IBM BPM and Appian BPM tool.

Today we will gone through Appian BPM interview questions.

What do you understand by BPM?
Business process management (BPM) is a field in operations management that focuses on improving corporate performance by managing and optimizing a company's business processes. It can therefore be described as a "process optimization process."

What is BPM Software?
Technology that automates, executes, and monitors business processes from beginning to end by connecting people to people, applications to applications, and people to applications.

Name any top compatitor of Appian BPM suit?
Pegasystems BPM Suite

What are the top features of Appian BPM suit?

What are the advantages of using BPM tools?
Decreased Costs
At first glance, BPM seems to deliver the same major benefit as traditional enterprise application technology like ERP: increased workforce productivity (as a result of streamlining business operations and automating repetitive tasks). BPM platforms, however, go far beyond creating efficiency. Knowledge sharing capabilities and embedded collaboration help improve decision-making. Process performance reports (and even continuous process improvement help optimize workflows. Notifications and triggers help reduce errors and eliminate waste. And an intelligent rules engine enforces best practices. Thus, BPM platforms not only help organizations increase workforce productivity, but they also improve product quality and reduce corporate risk. The result? Within months of deployment, these improvements deliver substantial cost savings to companies.

Increased Revenue
In addition to decreasing costs, BPM platforms also help an organization raise its overall revenues by increasing product output, accelerating cycle time, and improving customer service. Straight-through processing helps accelerate delivery times. Dashboards help prioritize business activities by their influence on sales. Process performance reports help identify bottlenecks and reduce hand-offs. Centralized enterprise knowledge helps speed decision-making. And closed-loop customer feedback processes help track performance. Over time, these enhancements result in a faster time-to-market and an improved company image, which ultimately increases sales and revenues.

Improved Agility
While decreased costs and increased revenue are the two most immediate and tangible benefits of business process management, the real value BPM delivers is intangible. In the long run, composite process applications built with BPM platforms help organizations become more agile. Intelligent rules ensure that processes adapt automatically to changes in the business environment. Collaborative tools bridge department boundaries while improving and speeding decision-making. And in-flight process modifications accelerate response to change by dynamically rerouting processes in real time. With these capabilities, a company is better equipped to switch gears and respond to its changing business environment – faster than its competitors!

Is BPM Appian an open source application?
No. It is proprietary.

What do you understand by Activities in BPM terms?
An activity is any work that is being performed in a process. An Activity is represented by a rounded-corner rectangle in a Business Process Model. There are two types of activities tasks and sub-processes.

What do you understand by Annotations?
Annotations can be used to add textual comments within a process diagram.

What do you understand by Artifacts?
Artifacts allow process designers to extend the basic BPMN notation to include additional information about the process in the process diagram. There are three types of artifacts: data object, group, and annotation

What do you understand by Association?
An Association is used to show relationships between data, text and other Artifacts and flow objects in a process. An Association is represented by a dotted line with a lined arrowhead in a Business Process Model.

What do you understand by Business Process Diagram (BPD)?
A Business Process Diagram is a simple diagram made up of a set of graphical elements that depicts a business process. There are four primary elements of BPD: flow objects, connecting objects, swimlanes, and artifacts.

What do you understand by Business Process Model?
BPMN defines a Business Process Model as a network of graphical objects, which are activities, and the flow controls that define their order of performance.

What do you understand by Business Process Modeling Notation?
Business Process Modeling Notation was developed by the Business Process Management Institute to provide a process modeling notation that is understood by all process modelers, users, analysts, etc.

What do you understand by Connecting Objects?
Flow Objects are connected together using Connecting Objects. There are three types of Connecting Objects: Sequence Flow, Message Flow, and Association.

What do you understand by Data Object?
Data Objects are used to show how data is required or produced by activities in a process. Data Objects are represented by a picture of a piece of paper folded at the corner in a Business Process Model.

What do you understand by Events?
Events are anything that “happens” during the course of a business process. Events can have a cause, referred to as a Trigger, and/or an impact, referred to as a Result. Events are based on where they occur in the flow process (start, middle, or end).

Why We need BPM tool, Can you describe any real world business process examples?

What's the difference between CRM and BPM systems?
CRM is an abbreviation for customer relationship management and is a phrase used to describe all aspects of interaction that a company has with its customer, whether it is sales or service-related. It's a business strategy that helps your business to better understand your customer, retain customers, provide excellent customer service, win new clients and increase profitably.

ERP is an abbreviation for enterprise resource planning
ERP software is used to manage the business. It integrates all facets of an operation, including product planning, development, manufacturing processes, human resources, financials and sales and marketing.

What are the top features of Appian BPM suit? Interview Question

This is the most frequently asked BPM tool interview questions even if you are preparing for IBM BPM tool, So here are the features of Appian BPM tools features..

Process is simply sets of activities and transactions conducted regularly to achieve business objectives. It can be:
Simple (e.g., order fulfillment) OR Complex (e.g., new product development)
Short-term (e.g., employee on-boarding) OR Ongoing (e.g., regulatory compliance)
Function-specific (e.g., proposal management) OR industry-specific (e.g., energy procurement)
In a single department (e.g., billing), across an enterprise (i.e. strategic sourcing), or extend across the value chain (i.e. supply chain management)

Knowledge Management:
A BPM platform should have knowledge management capabilities to converge information on from across the organization.

Business Rules:
Business rules are the logic that in large part drives process automation. Rules provide the structure for consistent, automated process.

Social Collaboration:
Social Collaboration is a way to share information across an organization and interact to achieve a common goal. It drives awareness of any circumstance while adding to an organization’s knowledge base. Social collaboration is considered different from traditional collaboration in that it is inclusive by definition—involving anyone/everyone in a group or organization. It embraces a concept that good ideas are everywhere and anywhere.

Mobility represents the ability to use a business technology solution the same way on any mobile device as on a desktop computer. Mobile is a lifestyle. The explosion of smartphones and tablets in our personal lives has crossed into our professional lives as well. But with it is an unintended consequence—the need for control.

Security is about keeping data and operations safe from anything that could possibly threaten it, including disaster, hackers, or anything else you can think of. When BPM technology helps drive the core processes of an organization, security must be a prime consideration.

Flexible Deployment Options:
The ability to house and run your BPM platform on-premise and/or in a cloud environment interchangeably provides ultimate flexibility for organizations with a need to house sensitive data and/or processes behind their own firewall.

BPM can be a complex. Enablement is the combination of programs, tools, and people to make sure your BPM technology initiatives are successful. A Center of Excellence is a proven way to drive success.

Wednesday, 5 October 2016

Wednesday, 28 September 2016

Why We need BPM tool, Can you describe any real world business process examples?

Here is the health Industry example, that will help you understand why we use BPM tools.

Business Problem
In an effort to provide health insurance coverage options across the country, a case management system was needed that could handle tasks including the intake, routing, review, and troubleshooting of applications submitted through the mail for enrollment.

Process players
Employees that determine eligibility of paper applications submitted

Process Steps
BPM allowed us to accept documents from an FTP folder and automatically create individual tasks from each document. Employees determining applicants’ eligibility then select the status of a new application which triggers the workflow – placing tasks into the appropriate user’s queue. When inconsistencies are detected in the data, employees are able to make ad hoc changes to the workflow based on their observations. Emails and paper documents are automatically created to notify applicants of additional clarifications required.

Process Benefits
By adopting BPM, we were able to create a case management solution that met all the requirements for managing up to 50,000 paper applications per day. Resolving inconsistencies found in individual applications has been completely automated. Built-in real-time analytics offers complete visibility into process performance, allowing for continuous optimization and improvement in cycle times.

Credit goes to : Appian

What are the advantages and disadvantages of using Pega?

Advantages of Pega:

Avoid  build the system from the scratch: Pega is a Business Process Management tool. The big advantage is we don't have to build the system from the scratch like any conventional programming. It is becoming popular because of that, though most conventional programmers would disagree.

Business friendly toolkit: Another advantage of Page is that it features a business friendly toolkit for defining applications. Unlike traditional BPM tools, there are much less complicated, technical syntax to handle in modeling processes and hardly any hard-coded programming.

Case Life cycle Management: The Pega's BPM suite here features what they call "Case Life cycle Management" - which allows any business user to capture and process the full scope of work in their operations, be it document handling, approvals, decision making, etc. These tasks can all be built into a process flow to automate as much as possible.

Design-once, deploy-anywhere: The other interesting thing about Pega's BPM solution is its design-once, deploy-anywhere user interface. You may not appreciate this until you realize how much effort it saves.

Very less Coding: We need to do very less coding, this is the big advantage of using Pega.

Disadvantages of Pega: 
Costly tool , small scale companies cannot go for Pega due to licence,development and maintenance cost

Sunday, 4 September 2016

How to split a comma-separated value to columns| SQL Server Interview Question

Q. How to split a comma-separated value to columns. Ex('First,Second,Third')
Output should be as below

DECLARE @S NVARCHAR(100) = 'First,Second,Third'
SUBSTRING(@S,(CHARINDEX(',',@S,0))+1,(CHARINDEX(',',@S,(CHARINDEX(',',@S,0)+1)))-(CHARINDEX(',',@S,0))-1) Column2,

SUBSTRING(@S,(CHARINDEX(',',@S,(CHARINDEX(',',@S,0)+1)))+1,LEN(@S)) Column3

Saturday, 23 July 2016

Top 20 McDonalds Grill Cook Interview Questions Answers

Firstly a perfect cook must cook must have four main skills .These are :
*Safety skills
*People skills
*Ability to work under pressure
*Work in speed while rush

And be prepared to have a couple of good questions for them so they understand you have done your homework and prepared for the interview.

Here are the Top 20 common interview questions and answers for McDonalds Grill cook:

Q-1 Have you ever worked in fast paced environment? 
Ans- A fast paced work environment is an environment in which employees are asked to balance many tasks back to back or simultaneously. In a fast paced work environment, there is very little downtime, and employees are asked to go at full speed all day long. Fast paced work environments can feel busy or stressful, but some people thrive in such situations and find them energizing and invigorating. So you need to be loyal here and if you have experience working well in fast paced environment than only you can say yes to this and share your bad & good incidents happen while working in fast paced environment. This question is your opportunity to tell your interviewer that how good you are in working in fast paced environment . You can share your ideal working environment also with your interviewer that in which environment you find yourself comfortable while working or can work more productively.

Q-2 How do you go about handling a situation with an angry customer? 
Ans- Handling a angry customer is the daily bread in this field. Here interviewer is trying to find out that how good you are in handling angry customers on daily basis. Here you need to elaborate on your answer with ideas of making angry customers happy with your service. The way in which you handle an interaction with an angry customer can lead to a successful resolution of the problem or a lost customer because good customer service starts with how you treat every customer as valuable. It also involves knowing the inventory, being familiar with company policy, and courteously guiding customers so that problems are resolved.

Q-3 What is your favorite food item in our menu? 
Ans- Being prepared for any question like this a restaurant owner or club manager may throw at you should help your chances of getting hired. Not having good answers to any of these questions may hurt your changes of qualifying. It's important you do your homework before interviewing for any position like this. How big is the establishment? What type of cuisine do they serve? What is the price range of the menu? Who are their clients? Because here your interviewer trying to find out your interest in their food , how much dedicated or excited you are to work for them and cook their special cuisine. Answer this question be showing proper interest in there food .

Q-4 How much experience you have in cooking field? 
Ans- Here you need a little honest creativity to match the experiences required with the ones you have . People skills are people skills after all .You just need to show how customer service skills can apply to internal management positions and so on. The interviewer would want to know that not only you can do the job but you can make the difference and bring significant contribution Simple as that.
For best answer first prepare a good Resume which is well written and includes as much of the above-mentioned experience option as possible without being cluttered with irrelevant information. The best way to respond is to describe your responsibilities in detail and to connect them to the job you are interviewing for.
If you don't have specific career related experience speak about prior experience that has helped you develop the specific knowledge and skills required for the position you are applying for.

Q-5 When do you realize that you love to cook? 
Ans- Here interviewer is trying to see that how much passionate you are about cooking or you take cooking just as a profession only. Tell them how much you love cooking . Share the incidents by giving examples of time when you started cooking .

Q-6 How far do you live? 
Ans- Interviewer is trying to to find out if you’re able to start work at a certain hour or relocate for the position. If you’re targeting positions that require relocation, don’t be afraid to state in your professional summary on your resume and online profiles that you’re willing and able to relocate immediately. If you have family in the area or you’ve lived there in the past, there’s nothing wrong with stating that you have an established, local support system. May be that wanted to ask by this question that would you be able to start work at 9 am, every day at the office? So answer accordingly .IF you live far from office that tell them that how will manage to reach office on time everyday.

Q-7 Discuss about your weak points. 
Ans- Here you need to turn your negative into positive, you need to share your those points which are actually you strong points somewhere. Here your interviewer want to see that you are willing to address your weaknesses and work on them , they are testing your ability to respond to difficult questions and maintain your composure under pressure.
Select a trait and come up with a solution to overcome your weakness. Stay away from personal qualities and concentrate more on professional traits.

Q-8 On a scale of 1 to 10, where do you rate cleanliness of work stations? 
Ans- Clean workstations mean clean food preparation activities and clean food. Your answer will demonstrate that how much curious or careful you are for safety of your customers. You should always rate it 10 only. Tell them how you keep your workstation clean always.

Q-9 What best can you bring to our menu? 
Ans- Use this question to show your interviewer that you know your way around a restaurant. Give an answer that uses some common restaurant terminology. Also, use this question to highlight why you want to work in a restaurant. This well let your prospective interviewer know you’re not just there to collect a paycheck. Here you need to share your planning that what best and how you will bring to their menu . Tell them by sharing your ideas that how much productive you will be for them.

Q-10 Would you consider yourself a team player? 
Ans- This is a very important and very popular question which could be phrased in many different ways. As well as preparing your answer to, “In what ways are you a team player”, you should also draft answers to all the alternative questions I’ve listed above. There will be common ground between your answers but each will have a slightly different slant to it. While the obvious answer is yes, interviewer want you to expand on this question by offering examples and explaining how you can be a valuable member of their team.
Example Answer : I find that working in a team increases the work performance, as well as creates a proper work flow and information distribution between team members which ensured that the project is completed in a timely and efficient manner.

Q-11 Why are you applying here? 
Ans- Here interviewer want to see your willingness to work here . The interviewer is looking for an answer that indicates you've thought about where you want to work that you're not just sending your resume to any company with a job opening. Researching the company and industry before your interview will make you stand out as a more informed and competent applicant. You don't need to know every detail at the very beginning of the search, but you should know enough to justify a genuine belief in your own mind that there is a basis for you considering this company, and for that company to consider you. They want to feel secure that, in explaining why you want this particular job, that you truly get what the job is and have done some research on the company.
Describe the challenges of the role, even if it is a job that is pretty routine. Tell them the things that float your boat, the things you have just been doing, the challenges you really enjoy and give some brief examples.

Q-12 Are able to work comfortably with our crew? 
Ans- It's important to think about how you work with others because even if your role in the company doesn't require a lot of communication, you will still need to deal with those you work with in a professional and personable manner. Interviewer is interested in knowing your soft (people) skills as they are in your hard (quantifiable) skills. Show that you are a sociable person and easily get on with other people (you should have been doing this from the moment you entered the interview room). Indicate that you like people and consider other people as important. Share one of the incidents when you were successful in working with other crew members.

Q-13 How often are you late for work? 
Ans- This question is to check how much punctual you are for you work. To prove your efficiency you need to share examples of some incidents that how you used to reach office on time always . How much focused you are for your work and your schedule.

Q-14 Describe a time you helped a co-worker finish a job on time? 
Ans- Your answer will show that how much helping you are by your nature. So provide an example of a time you helped a co-worker and describe the situation in detail.
Why did the person need assistance?
What did you do to help?
What was the end result?

Q-15 Discuss your Extracurricular Activities.
Ans- If asked about extracurricular activities on a interview, stress the ones that are most germane to the job. It takes a lot of stamina and dexterity to work in restaurants, whether you are an assistant manager or waitress. Therefore, tell the interviewer about your softball or volleyball league, or discuss your workout routine at the local health spa. Employees who participate in athletic events tend to deal with stress better, according to Food Management Search, and can be more productive. If you are interviewing for a bookkeeping job at the restaurant, your analytical skills as an avid chess player may impress the interviewer.

Q-16 How would you diffuse a situation with an upset customer? 
Ans- One of the most difficult things about working in customer service can be the people. Whether you work in food, retail, or hospitality, sooner or later, you'll come face to face with a furious, irate, or unruly customer. Never fear there are tried and true ways to smooth over the situation in a way that works for you, the business, and, most importantly, the customer. Interviewer wanted to see your ability here that how you normally deal with upset customer. To answer this question you need to use example s of past incidents that how you handled an upset customer. Here i am sharing some steps to diffuse a situation with an upset customer :
* Listen to emotion without emotion
* Let the customer know you are truly listening
* When it’s your turn to offer a reply, apologize, empathize and maintain a calm and caring tone
* Take responsibility
* Resolve or repair as quickly as possible
* Follow up

Q-17 How do you ensure safety of your customers? 
Ans- Safety of customers is very important in every field . Safety of customers should be your first priority always. To ensure safety of customers you should :
* Develop and use best practices and procedures to achieve and maintain high standards of service quality
* Deal with customers in a straightforward, polite, helpful, open and professional manner
* Lay the foundations quality customer service through the provision of good working conditions for staff
* Consult customers to identify their needs an develop our services to meet those needs . These are things what interviewer wants to here from you.

Q-18 During a rush how would you ensure efficient and quality food preparation? 
Ans- Chefs and head cooks are usually responsible for directing cooks in the kitchen, dealing with food related concerns, and providing leadership. They are also the most skilled cooks in the kitchen and use their creativity and knowledge of food to develop and prepare recipes. If you’re running a grill place primarily serving steak, you want line cooks that are good are grilling. Hiring the right people with the right skills makes your kitchen more productive and efficient. Skills required to ensure efficient and quality food preparation :
* Active listening
* Monitoring
* Speaking
* Coordination
* Time management
* Service orientation
* Critical thinking
* Judgement and decision making. You need to use these skills to answer this question by sharing any incidents that how you use this skills to ensure efficient and quality food preparation .

Q-19 How would you approach a customer that has complained about your dish? 
Ans- Everyone working in the food service industry will have to deal with customer complaints at some point in their career. Whether it's something as simple as getting the wrong drink at a fast food restaurant or a service complaint at a high-end gourmet restaurant, how you handle the complaint makes all the difference. Listen to the customer's concern, be sympathetic and do whatever you can to fix the problem immediately.Take advantage of the experience to make improvements to your products or service as necessary. Ways to handle customer complaints :
* Listen to your customer
* Be aware of body language
* Always apologize
* Offer some freebies

Q-20 Tell me about the hardest challenge you have ever faced? 
Ans- Here interviewer wants to check that are you able to face challenges or not, do you have the ability to handle and have overcome from any kind of challenges. This question is a chance to show an interviewer how, when faced with tough times, you turn to your inner strength and innate skills to find solutions. As with all answers to interview questions, it’s important to be thinking about how this helps paint a picture of someone they want to hire and not just someone who has had a lot of bad stuff happen and survived.
Example Answer : The toughest challenge which I faced was when I was given a responsibility of a particular project which I had to finish in a particular deadline so I worked in and out to make sure that I completed that particular project within the stipulated deadline so that it can create a positive outlook of me in front of my management. 

Wednesday, 13 July 2016

Tuesday, 5 July 2016

Top 30 Common McDonald's Interview Questions Answers Set

Glassdoor: McDonald's Common Interview Questions with Answers(pdf) 2015-16 for Fresher and Experienced 

Here we are come with the interview questions asked in McDonald's interview, with the help of
These are real time interview questions which are faced by many Crew Member which face welkin in McDonald for the position of "Crew Member".

Q) Tell me about yourself.
Ans: Simply tell about yourself

Q) Why McDonald's ?
Ans: They have a good training process that helps its crew members work together as a team.

Q) If required are you willing to work till late night ?
Ans: Yes, Sir. I would like to contribute as much as I can.

Q) What would you do if the customer gets angry and throws a fit or throws a scene ?
Ans: I would keep calm and immediately apologize

Q) What does respect mean to you?
Ans: Respect means different things to different people so answer with what you think it means to you. There is no right or wrong answer

Q) What kind of service is better? Fast or friendly? 
Ans: I said friendly because if there was a delay on the food but you were friendly they would be willing to wait where as if the service was fast with no interaction with the customers then it wouldn't give the restaurant a good loom. The manager understood what I meant and he said its better to have a bit of both. He said whilst working in mcds you'll learn how to balance this but some people are still get to learn.

Q) When was a time you had to help an angry customer - difficult for me as this was my first job and I think would be most people's.
Ans: I said I had never been in that position but if I would have I'd have done this, this and this.

Q) How will this job benefit your career in the future? Why do you want to work here?
Ans: It would give me the chance to meet new people and learn how to work on a team.

Q) What would you like to earn by working here? 
Ans: Experience

Q) How would you handle unruly customers?
Ans: I would first try to handle the situation the best i could without him becoming upset. should this occur I would find the nearest manager and allow them and there trained expertise handle the situation.

Q) What I would do to bring more customers to the company.
Ans: What they would like to hear relates to every worker potential. How can you, as a part time after school team member help bring more customers to the company? By smiling warmly, listening attentively to them, getting a solution if they have an issue, ensuring they get their food hot, fresh and fast, ensuring they have a clean restaurant - and safe restaurant - to dine and relax in. Your attitude, speed and positivity is what will cause each customer to return again and again. The more money coming into the store, the better your future raises and promotions. The base job title for every single employee in every single job in the world is 'team' member. You all work as a team to give the best customer experience you can. This increases profits for all.

Q) Why did you leave your previous job ? 
Ans: Relocated

Q) How would you greet a customer ?
Ans: "How may I help you?"
It seems to me that such a question would be covered in your training, but I've been wrong before. Plus if you can't answer that question correctly without any formal training, this job might not be for you.

Q) Are you sure you want to work here, with all this   experience in desk jobs? This is not, sometimes dirty work, standing for the full shift. 
Ans: I get the "over-qualified" label a lot. I prefer to think of myself as "highly motivated." I've been unemployed for a while, now, and need to get something to bring in some money. Besides, I had children. Sweat and dirt don't scare me anymore.

Q) Convince me to hire you.
Ans: I learn quickly. I'm a great listener and I can get things done right.

Q) Would you clean the bathroom if I tell you to ?
Ans: "Yes, sure"
After then, every time the bathroom is dirty, it's on me. I said yes only because it was my first job interview and didn't know how to say no.

Q) What traits do you possess that would be useful for this   position ? 
Ans: Patience, Quick-thinking, and Understanding

Q) What is the one thing that draws you the most to McDonald's ? 
Ans: The dynamic of the working environment.

Q) What would you do if there was an upset long line of   customers and how would you help and provide faster service efficiently ?
Ans: I would address everyone in the line and assure them that I am trying to provide the best service possible and I will call someone to assist the customers with me

Q) What can you do to improve our store ? (Or some variation of   this question)
Ans: I'll make sure to follow procedures to save time and product as well as learn the various positions of the store's operation to ensure that I become an asset to your restaurant.

Q) What would you do if you saw one of your coworkers out in   the lobby socializing with their friends ? 
Ans: Tell them that they need to get back to work, and that there is an appropriate time for said interactions.

Q) Who is my crush ? 
Ans: Hoping that i will be succeeded.

Q) How would you avoid overcharging or forgetting an order   ? Sometimes the customer is trying to trick you and sometimes it was an honest mistake...what do you think is the right approach ?
Ans: The right approach is to treat every situation as if it were an honest mistake. Ultimately the customer is always right and going the extra mile to refund them their money or replace their food will go a long way. Double checking your work quickly as you go, checking receipts, and repeating back orders to a customer are all ways that mistakes can be minimized.

Q) How would you react to a customer using harsh language to   both yourself and the manager ?
Ans: I would remain calm and continue to let the manager handle the situation until the manager would tell me to interfere in the situation.

Q) How much customer traffic do you expect during the night   shift, relative to the day shift ?
Ans: Below average.

Q) Where do you see yourself in 5 years ? 
Ans: Like I said before, be honest. If you see yourself long gone from McDonalds in 5 years, be sure to let them know that you have bigger plans in your life. Be sure not to blab on, and keep answers short and sweet.

Q) If confronted about an illegal action being done at the   work place, what would you do ? 
Ans: That wouldn't happen! and If i was confronted about an illegal action being done at the workplace by fellow co-workers i would tell the truth. And if it was me doing something wrong, i would accept the criticism and try to do it better the next time round.

Q) Are you all right to receive orders from people younger   than you ?
Ans: yes, experience matters, not ages.

Q) What are the worst qualities in you that can affect working   over here ? 
Ans: Don't start explaining your actual bad habits like you're lazy and you don't like to work. Start by something like you need a drink after every half hour.

Q) Would you tell a manager if your best friend stole something worth 4 dollars ?
Ans: For me it depends..

Q) What would you do if you caught someone stealing ?
Ans: I said I would tell someone in a higher position, such as a manager, instead of trying to interfere and deal with it myself.

Q) McDonalds prides itself on its friendly customer service   tend you're a crew member and a customer comes up to you: how would you greet him or her ?
Ans: Well i said welcome mcdonald can i take your order or say hey how you doing can i get you anything.

Q) Working alone or with a team ?
Ans: I would like to work in an environment where there is a blend of both. Its great working in teams while sharing and learning ideas with each other, but it’s also great to sit at my own desk and work hard productively. Therefore I would like to work independently towards a team goal.

Q) How would you handle an angry customer ?
Ans: In order to keep your customers calm, you have to be calm. There is no way you'll be able to calm customers if you're yelling at them. Keep your clam, and just remember that they are going through a temporary tantrum.

Q) Give an example of how you would deal with a customer   complaining about their food taking to long ? 
Ans: Apologize- Remember that customer who was so upset over the long waiting line? Offer an apology. “I understand that you are not happy about the wait, sir, but we are working as fast as we can to get you a table. We really appreciate your patience and willingness to wait. Perhaps you would like to have a drink at the bar until your table is ready.” You demonstrate that you completely understand their frustration and are working diligently on a solution.

Q) How would I deal with a rude customer ?
Ans: Listen and be as polite as possible and figure out the best way to help them

Q) Why McDonald's, when there are other fast food restaurants ?
Ans: I said I picked McDonald's because it's one of the most loved and well known fast food restaurants, that people trust and know more, and I wanted to work for McDonald's then any other.

Q) When are you available ?
Ans: Just say them "ANYTIME"

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Top 20 McDonalds Store Manager Interview Questions Answers

Here are the Top 20 common interview questions and answers for McDonalds Store Manager 2016

Q-1 Are you happy with your career to date? 
Ans- Here interviewer want to see your self-esteem, confidence and career aspirations. The answer must be 'yes', followed by a brief explanation as to what it is about your career so far that's made you happy. If you have hit a career plateau, or you feel you are moving too slowly, then you must qualify your answer.

Q-2 Why did you choose McDonalds? 
Ans- Interviewer want to know this job will mean more than just a paycheck to you. They often ask this question to see if you want to work for their company or just any company. Use this opportunity to show the research you've done prior to your interview and how passionate you are about the position. If you want to make a hit, then take the time to understand the basics of your target company's brand. Be prepared to tap into the company's carefully crafted reputation from your first conversation all the way through the hiring process.
Example Answer : It is the greater privilege for anyone to work in a reputed company like yours and it's one of the rapid growing industry. When I searching for your company I felt that this is right platform to enhance my skills and contribute my part to the growth of an industry.

Q-3 How long would you stay? 
Ans- There is no need to answer this question directly. They’re not expecting you to give them a finite period, but they will be expecting an answer that suggests you see yourself working in the company for the long term. And it’s another way of trying to understand your goals and ambitions.
Example Answer : Well, it's early to say anything about it. But still. As long as I fill that it's my organization as well as the organization feels that I am part of it.

Q-4 What salary are you seeking? 
Ans- Be prepared to answer it well and with confidence by keeping these suggestions in mind. Show the interviewer your skills and worth by explaining your accomplishments before discussing salary, Magas says. “You need to convince them that the work you’ve done and are capable of doing warrants greater compensation because of its value and your value”.  By swaying the conversation away from salary and toward your skills you can show you’re a good fit for the company, and by the time they bring up salary again, they may be willing to offer more than they would have earlier.

Q-5 What qualifications and experience you have that will make you successful in this job? 
Ans- This is another way of asking why should we hire you or what best you are having that will benefit company. You need to describe how your skills, knowledge and experience match the job outline, while also explaining your motivation and goals. Even if you haven't had any direct experience, you can still highlight any transferable skills that relate to the role. Turn your answer into a positive by making it clear that you want the job in order to gain experience in the area. You need to prove that you've handled deadlines successfully in the past. Describe how you overcame obstacles that you had no control over.

Q-6 Describe your leadership skills.
Ans- Leadership skills which includes effective communication, vision, motivating and inspiring other people to excel. It means helping others to mature and turn their mission and vision into truth, making hard decisions. The important thing is to demonstrate that with this experience you had to display qualities such as initiative, decisiveness, organisational abilities and the ability to manage, guide and motivate others. These are skills that can be transferred to any work context and will be invaluable to your future employer. So share your experience when you played a role of a leader and demonstrate your all skills effectively and what was the result.

Q-7 What is your philosophy towards work? 
Ans- Interviewers who ask this question expect to hear a thoughtful, intelligent answer of someone who cares to realize himself professionally. Here interviewer want to know that how you normally manage your work or what is your style of doing any work.
Example Answer : My philosophy is, 'Value addition' to the work given by customer is important. Just finishing the given work can be done by anyone. We should always think how to add more value that benefits the customer.

Q-8 If you have an better salary offer from other company also than what will you do? 
Ans- Recruiting a candidate costs money to the company so they would like to hire somebody who has some loyalty towards the company. You can answer this question by saying that though you know the attraction of money every job offers but you would first try to analyze the growth opportunities with both the jobs. If your present company can offer you the desired growth with the industry trend, you would not switch. You will discuss the issue with your senior and ask his views on your growth in the present job and if you see that there is a potential to grow in the present job, you will stick otherwise you will politely inform him about your decision to move ahead in life.

Q-9 Why should we offer this position to you? 
Ans- Here interviewer wants reason to hire you.  With this question, your interviewer is asking you to sell him on you and your status as the best person for the position. Make his job easier by convincing him that. This is your chance to wow them with your highlight reel. Your answer should summarize the top three or four best reasons to hire you. It’s better to have three or four strong reasons with memorable descriptions and/or examples than to rattle off a laundry list of twelve strengths without context. Your answer to this interview question could make or break your chances. You need a brief pitch that matches your experiences with an employer's needs. Embrace that this question as an opportunity to emphasize your value and to demonstrate your knowledge as they work together to show how well you could do the job.

Q-10 Tell me the reason of leaving the previous job.  
Ans- The best strategy for effectively answering this tough interview question is to prepare for it. Here’s how to be ready and how to recover when you’re not. Take the opportunity to share what you’ve learned about the potential new company (demonstrating your interest in the opportunity). Talk about the environment and culture of this company, and how you feel it’s a strong match with your strengths and experience.
Example Answer : First of all, I would like to thank my previous company. Because it gives an initial platform to my professional career. And I learnt a lot of things there like how to behave and communicate with clients, how to manage labours, technicians, sub contractors gently and friendly. But now I like to upgrade myself financially and professionally.

Q-11 How good your communication skills are? 
Ans- Here you need to demonstrate your communication skills by sharing an example of any incident.  The first thing you need to do is demonstrate the hallmarks of good communication: listen attentively, speak calmly and confidently, and engage with the interviewer, making eye contact and asking questions where appropriate. When preparing your answer for this type of communications skills question, bear in mind that the interviewer is most interested in the tools you use to deal with conflict.

Q-12 What experience you have in this field? 
Ans- This is the most common question asked in interviews revolves around the candidate's experience. When you are asked questions related to the experience that qualifies you for the job, it's important to be very specific about your skills and experience. Instead of answering it broadly, try to use specific examples of how your past work prepares you for the new role. Here you need to speak about what you've done in the past or what you do in your present job that is related to the position you are applying for. Here you can also include free services you rendered to religious or social organizations, friends and relations. If you do not have any specific experience, get as close as possible.

Q-13 Who are our main competitors? 
Ans- Preparation is key for success with this question. It’s one that you may spend more time researching than some others. You should research the major competitors of the company in order to have a solid answer to this question. Try your best to learn about the competitor’s products as well. There are no. of sources available to research about the company.

Q-14 What is the most important decision you make everyday as a store manager? 
Ans- Here interviewer indirectly asking that are you a good decision maker or not.  The interviewer may ask you to define the meaning of critical thinking and to assess the importance of it to the decision making process. Or do you have the ability to make important decisions or not or to know how you’d handle challenging and stressful situations and how strong your critical thinking skills.  This is your chance to show that you’re up to the task of making good decisions in challenging situations. So start with a story that shows you were successful in solving a tough problem and that shows a positive result for your boss and the business.

Q-15 How you maintain a friendly environment at work? 
Ans- Here you need to describe an ideal healthy environment to your interviewer and how you maintain it at your work.
Here are some steps to maintain healthy environment at work:
* Develop a positive attitude
* Treat everyone with respect
* Practice active listening
* Connect on a personal level
* Develop relationships outside of work
* Work together for larger good

Q-16 What strategies do you prefer to motivate employees positively? 
Ans- Motivating your employees is vital to any business. A motivated workforce means a highly productive staff, all of which will help you achieve your business goals. And this should be a main objective in your organizational and business plan. How you drives your employees to their peak performance will better help you develop programs that both motivate and retain the best employees for your business. Steps to motivate employees :
* Communicate better
* Be an example
* Empower them
* Offer opportunities for Advancement
* Provide incentives

Q-17 How Would You Describe Your Management Style? 
Ans- There are various ways to answer this question. You may be tempted to share a specific management style. This a good opportunity for you to show that you will be a great manager, by answering this question.  The interviewer will be keen to find out how you interact with staff working under you, how you work on a day to day basis and your perceptions of leadership. Management is about getting a job done and being effective in handling those people responsible for doing the work. Remember to not simply focus on yourself, but to demonstrate how you get the best out of people – the ability to both drive and encourage others, as well as being able to rein in staff when need be. Explaining the role of management may seem unnecessary, but defining the purpose will help to clarify the type of manager that you are.

Q-18 How often do you evaluate your success? 
Ans- Figure out which qualities they are trying to find in you and focus on them. These may vary with the specific job, but they should be, more or less, consistent. In your answer, you should be cognizant of the type of job you're applying for. Whereas a large corporation might place all their emphasis on the bottom line, a non-profit would measure success not in money but in social impact. You should avoid talking about how you are completely successful. No matter how capable you are, being able to improve will be appealing to interviewer.

Q-19 How would deal with an employee who was frequently late? 
Ans- When you are manager you rely on your employees to help you run your company efficiently. If an employee is consistently late, others in the company start to notice, oftentimes causing frustration and friction so it becomes your duty to handle it and same you need to share with your interviewer that how you use deal with it. Steps to deal with an employee who was frequently late :
* Identify the behavior
* Be proactive
* Verbalize your disappointment
* Come up with an action plan
* Respect a person's privacy
* Clearly outline the consequences
* Reward improvements

Q-20 Have you consistently met your sales goals? 
Ans- The interviewer will want to know about your sales history. The ideal candidate will have proven experience meeting and exceeding sales goals.Be prepared to talk about your greatest sales achievements. Refresh your memory before the interview so that you can comfortably cite numbers to demonstrate your success.
Example Answer : I have always met or exceeded my professional sales goals, and most often my personal ones too, especially in the last few years. I think with experience, I have learned to set my personal goals at an attainable level, very high, but not unreachable.