How would you deal with an unsatisfied customer?
You must be aware about the ways to deal with an unsatisfied customer.There are some effective ways to deal with an unsatisfied customer a...
- Apologize for the mistake.
- Address the customer right away publicly.
- Offer a precise solution.
- Offer a re-do or a replacement, along with additional benefits, when possible.
- A simple apology and some effort to make up for a mistake or misunderstanding could go a very long way, and could even develop some good will between clients and your company.