New 2018-19 McDonald's Interview Questions Answers
Are you one of those children who always want to work at McDonald's? Are you looking for work and you see that McDonald's can be yo...
Go for it!
Before going to the interview, learn well about the company, because as it is very recognized and is very integrated into our lives it is easy for everyone to say the same things about it, so take a step further and take advantage of this advantage.
Find something that you can say that is positive, original, different ... That makes you stand out!
HOW SHOULD I PRESENT MYSELF IN THE INTERVIEW?
Well dressed and with good presence: Do not go formal , but with a good image. It is possible to end up working facing the direct public (cashier, store assistant) or indirectly (kitchen, manager).
Come early: If you arrive late, they will think that you have no interest and that you are a disorganized person, but if you arrive very soon, you will seem impatient, restless, anxious ... Ideally, you should arrive between 10 and 5 minutes early.
Pay attention to the smells! Be well groomed, do not get into a race because you are late before entering. You will throw everything away! Avoid smoking and drinking coffee before entering.
WHAT CAN YOU ASK ME? HOW DO I RESPOND?
Analyze how they work at Mcdonald's: In front of the public, as a team, under pressure, in turns ... If you want to work here, be able to work according to your philosophy and work rate .
Highlight what skills you have that fit your operation.
Now, we begin! These are the most common questions in the selection process:
# 1 WHY ARE YOU INTERESTED IN WORKING HERE?
I want to work at Mcdonald's because it is an international company that offers me the possibility to train and be part of a multidisciplinary team. In addition, it gives me security the fact of being a great company, not only at work level, but also in quality and management of all processes.
# 2 DO YOU LIKE TO WORK FACING THE PUBLIC?
Yes, working face to face with the public helps make the experience more rewarding, working in contact with other people offers extra human value.
# 3 HOW WOULD YOU DEFINE YOURSELF?
It is important that you emphasize your ability to work as a team, your energy, flexibility, positive attitude ... and that you face without fear the changing situations.
# 4 HOW DO YOU WORK AS A TEAM?
Show yourself as a person that cooperates, that helps others, that you never stop ... At Mcdonald's they value that you move and that, if you have nothing to do, help others to get the job done, even if you do not have to see with your functions.
He talks about how enriching it is to work as a team, that each contribution is important to achieve common goals, that you listen to others, that you know how to negotiate and reach agreements.
# 5 HOW WOULD YOU HANDLE A SITUATION WHERE YOU SEE THAT THE FOOD IS SPOILED WHILE YOU ARE QUITE BUSY?
What are you busy? You should analyse the importance of what you are doing at this moment and if it is not more important, take care of the food in poor condition yourself, do you have someone nearby who can take care of it? Tell him to take charge. If you can tell a manager better than better, but if not, to a partner. In any case, you will have to tell the person in charge, even if it is later.
# 6 DO YOU SKIP THE RULES?
No, unless it is absolutely essential to solve a problem.
# 7 WHY SHOULD WE HIRE SOMEONE WITH EXPERIENCE IN SERVING FOOD IF THEY ARE GOING TO BE BEHIND A COUNTER?
Serving food has given me extensive experience facing the public and solving problems with customers on a daily basis. In addition, this experience will make me more willing to take care of the store when necessary.
# 8 IF YOU COULD CHANGE SOMETHING ABOUT YOURSELF, WHAT WOULD IT BE AND WHY?
The questions of the weaknesses formulated in another way ... "I am too demanding and that makes me add more pressure than necessary ..."
# 9 IF A PARTNER GETS SICK AND YOU HAVE TO TAKE HIS PLACE, WHICH IS NOT USUALLY YOURS, HOW WOULD YOU LIKE IT?
I would not have any problem. At first I may not have as much ease as in my own position, but I learn quickly and then I would perform them as if they were my own functions.
(Do not show fear, or rejection, they are not telling you what's going to happen, they just want to see your capacity for learning and adopting changes, flexibility and facing challenges)
# 10 WHAT WOULD YOU DO TO ADDRESS A CUSTOMER'S COMPLAINT?
First: Listen to what the complaint is!
Second Can I solve it? I'll do it!
Third: Can not I solve it? I bring it to the attention of my superiors.
And above all, stay calm and sure of yourself. luck!