Working activities or duties of cabin crew:
*Welcoming passengers on board and directing them to their seats.
*In case of emergencies, cabin crews are there to reassure passengers so that they follow the correct emergency procedures. The crew may have to deal with several emergencies such as cabin fires or first aid situations.
*At the end of a flight cabin crew members are there to make sure that passengers disembark the aircraft safely. The crew members are then asked to complete a written report that records all details of the flight.
*Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away.
*Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight (crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board).
*Completing paperwork, including writing a flight report.
*Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.
*Giving first aid to passengers where necessary.
*Serving meals and refreshments to passengers.
*Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
*Making announcements on behalf of the pilot and answering passenger questions during the flight.
*Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.