Top 20 McDonalds Crew Trainer Interview Questions Answers 2016
Here are the top 20 common interview questions for McDonalds Crew trainer 2016: Q-1 How will you benefit McDonald's? Ans-Here i...
Q-1 How will you benefit McDonald's?
Ans-Here interviewer wants to know that what can you contribute to McDonald's. They want to know what you will be bringing to the table and how the company will make the right decision in hiring you. Therefore, you need to have an appropriate and convincing answer to this question and that can be given by discussing your past accomplishments and your future ambitions. You should also be careful before you go to the interview and read up on their company, then you will be able to figure out how your skills best match for the company you are applying for. Make the interviewers know that you care the company's development and self improvement equally. And you can try to state your career goals or plans in bigger vision.
Q-2 How would you help two employees who are not getting along?
Ans-This question is to check that how you deal with employees conflicts. The conflicts can make the workplace uncomfortable for other employees and have a dramatic effect on productivity so should be aware about all the ways to deal with it. Ways to deal with employees conflicts :
*Encourage employees to work it out
*Nip it in the bud quickly
*Listen to both sides
*Identify the real issue
*Consult your employee handbook
*Find a solution
*Write it up
*Teach them how to talk
*Lead by examples
Q-3 What does it take to become a McDonald's crew trainer?
Ans-A McDonald’s Crew Trainer is someone provides mentoring and support to the crew members in a McDonald’s restaurant. There is always at least one crew trainer. Being a‘people person’ is essential if you want to do this job. You will also need:
*Confidence- This isn’t a job for a wallflower. Your team will need to believe you have the knowledge and experience to cope with anything. A talent for getting the best out of every member of your team.
*Enthusiasm- to keep your team motivated, upbeat and productive, even when the restaurant is quiet.
*Patience - a clear way of explaining things, as you’ll be showing staff new processes for the first time.
*A cool head - If anything goes wrong it will be down to you to put thing right.
*A personable - friendly approach so you’re team feel comfortable asking questions if necessary.
Q-4 Do you feel comfortable working with others?
Ans-Here interviewer is trying to find out that are you a team player or not because they are looking for candidates that are well rounded and able to handle them selves professionally. So talk about an experience that highlights your teamwork experience in addition to any other important skills that can give you an edge for the position and if you have encountered conflict when working with others, let the interviewer know. But be prepared to do so in a positive manner that shows that you like people and enjoy working with.
Q-5 How long you are planning to stay with McDonald's?
Ans-This is another way of asking that how long would you stay in this company.Interviewer usually asked this question to the people who move between jobs frequently. They do not want to hire someone who will leave after several months.The hiring process costs the company money and time and they want to hire someone who is looking to stay for awhile.I recommend saying you want to stay for a long time. Even plans change, but you want to make sure that you are honest about what can be expected of you. If you plan on it being a long term position say so.
Example Answer : This is the job opportunity I have been looking for. This is the career path I've been waiting for. I ready to serve you as long as the company needs me.
Q-6 Why would you benefit our company?
Ans-If you are asked this question, you should consider it as another chance to portray your talents, experience and salient skills related to the role under question. Refer to those advantages and qualities that you have that make you the best candidate for this position. You can take the opportunity to speak about your positive personal traits, like dynamism, dedication and attention to details if you think these are important for the position.
Q-7 Are you able to convince people to follow your words?
Ans-Here you need to tell your interviewer about the time when you had to convince someone to do something your way and When you changed someone’s mind about something.Interviewer wanted to see an important skill in you that is important in almost any workplace is the ability to convince people to do something your way versus their way.Your interviewers will also want to make sure you go about doing this in a respectful and collaborative way. Steps to convince people to work in your way :
* Understand how timing is everything
* Get to know them
* Speak in the affirmative
* lean on ethos,pathos and logos
* Generate a need
* Master the body language
* Use the moral route
Q-8 How will you be getting to work?
Ans-This is your question and it's up to you to how to answer this question.You need to share your plans here with your interviewer. Tell the interviewer about your start up-plan in their company. Your prepared answer will show your interviewer that how much committed or excited you are for your work. Tell them how seriously you perform your duties always.You can share the examples also of past incidents where you were successful in performing hour duties.
Q-9 What experience you have in training others?
Ans-The interviewer is asking this question for two different reasons:
*To find out what you are really passionate about in your work
*To potentially find out if you have analter ego who would rather not be doing the work for which you are interviewing. Here indirectly interviewer wanted to find out that are you able to influence or not or how much experience you have in training others. So answer accordingly and also share examples of incidents of training others and what things you have learnt from it ,everything you need to share with your interviewer but in short.
Q-10 Why are you best for us?
Ans-Here interviewer wants reason to hire you. With this question, your interviewer is asking you to sell him on you and your status as the best person for the position. Make his job easier by convincing him that. This is your chance to wow them with your highlight reel. Your answer should summarize the top three or four best reasons to hire you. It’s better to have three or four strong reasons with memorable descriptions and/or examples than to rattle off a laundry list of twelve strengths without context.Your answer to this interview question could make or break your chances. You need a brief pitch that matches your experiences with an employer's needs. Embrace that this question as an opportunity to emphasize your value and to demonstrate your knowledge as they work together to show how well you could do the job.
Q-11 Do you have experience of working in high street restaurant?
Ans-Interviewer wanted to know your experience because he/she wanted to see your ability to work well in high Street restaurant because after that only you will be able to train their crew effectively and efficiently.So share your experience in short of working in high Street restaurant and how you are going to use in training their crew.
Q-12 Can you handle extra pressure?
Ans-Interviewers want to make sure you can identify pressure situations which aren't always clear cut when they ask how you handle them. Pressure usually stems from too much work, a lack of direction or a lack of experience. Tell the interviewer pressure motivates you to perform better. The ability to cope with pressure and stress is essential in almost all walks of life, whether you’re working checkout at the supermarket or heading up a major corporation. Pressure and stress are unavoidable aspects of the world we live in. Explain that you are be able to detect a problem when it is minor and manageable before it becomes major and unmanageable.
Q-13 Discuss about the situation which demonstrate your effective communication skills.
Ans-Here you need to demonstrate your communication skills by sharing an example of any incident. The first thing you need to do is demonstrate the hallmarks of good communication: listen attentively, speak calmly and confidently, and engage with the interviewer, making eye contact and asking questions where appropriate. When preparing your answer for this type of communications skills question, bear in mind that the interviewer is most interested in the tools you use to deal with conflict.
Q-14 What specific skills do you bring to the trainer position?
Ans-Specific skills include personal competencies such as planning and organizing skills, information gathering and analysis, communication and presentation skills, coaching skills, adaptability, creativity and resilience. This question helps the interviewer understand whether you have confidence in your skills and abilities. Your reply will help them understand whether you take initiatives. Skills, experience, and value adding, in terms of additional abilities are the natural replies, and must be included in your answer.
Q-15 How well do you get along with other managers?
Ans-It's important to think about how you work with others managers because even if your role in the company doesn't require a lot of communication, you will still need to deal with those you work with in a professional and personable manner. Interviewer is interested in knowing your soft (people) skills as they are in your hard (quantifiable) skills.Show that you are a sociable person and easily get on with other people (you should have been doing this from the moment you entered the interview room). Indicate that you like people and consider other people as important. Share one of the incidents when you were successful in working with other managers.
Q-16 What are your areas of improvement?
Ans-Areas of improvement means your weaknesses on which you are working to improve them. Here you need to turn your negative into positive , you need to share your those points which are actually you strong points somewhere. Here your interviewer want to see that you are willing to address your weaknesses and work on them , they are testing your ability to respond to difficult questions and maintain your composure under pressure. Select a trait and come up with a solution to overcome your weakness. Stay away from personal qualities and concentrate more on professional traits.
Q-17 Tell me how much you are efficient with your time.
Ans-Here interviewer wanted to know that how you manage your time effectively. It's important that you develop effective strategies for managing your time to balance the conflicting demands of time for study, leisure, earning money and job hunting. Time management skills are valuable in job hunting. It doesn’t matter how you make your list whether you jot it down in a notebook or in a desk diary or use an app or other online tool but be ready to explain your preferred technique to your interviewer.You may have some other system for prioritizing and organizing your work. Whatever it is, be prepared to talk about it.
Q-18 What are your goals with McDonald's?
Ans-The interviewer is seeking to get past the here and now to understand what plans, if any, you have made for the progression of your career. Many job seekers are unprepared for this question, since it is focused on the future. The interviewer can establish how committed you are to the career vs. it just being a job for you by how you answer this question.Keep your answer fairly general, especially if you don’t know a lot about the typical career path at the company. Demonstrate your enthusiasm for the job as an exciting next step for you. Most importantly, make it clear that you are motivated to take on this opportunity right now.
Q-19 How do you motivate your team?
Ans-Motivating your team is vital to any business. A motivated workforce means a highly productive staff, all of which will help you achieve your business goals. And this should be a main objective in your organizational and business plan. How you drives your team to their peak performance will better help you develop programs that both motivate and retain the best employees for your business. Steps to motivate team :
* Communicate better
* Be an example
* Empower them
* Offer opportunities for Advancement
* Provide incentives
Q-20 How much you know about McDonalds?
Ans-Preparation is key for success with this question. It’s one that you may spend more time researching than some others. You should research the major competitors of the company in order to have a solid answer to this question. Try your best to learn about the competitor’s products as well. There are no. of sources available to research about the company.